Frequently Asked Questions (FAQ)

Event Planning FAQs

1. Is the deposit refundable?
No, the deposit is non-refundable. It secures your event date and is applied toward the total cost.

2. What is included in the basic event package?
Our basic event package includes initial consultation, event timeline creation, vendor coordination, and day-of management. Add-ons, such as custom décor or audio equipment, are available for an additional fee.

3. Do you provide decorations?
Yes, we offer custom decoration services for an additional fee. This includes backdrops, table décor, and balloon arrangements.

4. Are helium balloons included?
No, our standard packages include air-filled balloons. Helium balloons are available as an add-on.

5. Do you travel for events?
Yes, we travel outside of our service area. A travel fee will apply, based on the distance.

6. Do you provide tables or chairs?
No, but we can recommend trusted vendors for table and chair rentals.

7. Do you clean up after the event?
We clean and reset specific areas we manage, such as the SimplySue snack area. Full event cleanup is not included but can be arranged for an additional fee.

8. Can you assist with last-minute bookings?
Yes, we accept last-minute bookings based on availability. Additional fees may apply for expedited planning.

Business Consulting FAQs

9. What types of businesses do you consult?
We specialize in helping entrepreneurs, small businesses, and startups with strategic planning, branding, and operational efficiency.

10. What is included in a business consultation session?
Our sessions typically include a business needs assessment, strategy development, and actionable recommendations tailored to your goals.

11. Do you offer ongoing support after the consultation?
Yes, we offer retainer-based consulting services for long-term support, including progress tracking and ongoing strategy adjustments.

12. Can you help with social media marketing?
Yes, we provide guidance on creating a social media strategy and can recommend tools and resources to enhance your online presence.

13. Do you help with grant writing or funding opportunities?
Yes, we provide assistance in identifying funding opportunities and offer tips on grant application best practices.

SimplySue Snack FAQs

14. What snacks are included in your event packages?
Our SimplySue snack station includes a selection of signature treats. Customizations are available for an additional fee.

15. Can I order SimplySue snacks separately?
Yes, our signature snacks can be ordered as standalone items for personal or corporate events.

16. Are there options for dietary restrictions?
Yes, we offer gluten-free and allergen-friendly options. Please notify us during the planning process.

General FAQs

17. How far in advance should I book your services?
For event planning, we recommend booking at least 3–6 months in advance. For business consulting, scheduling depends on your project’s complexity.

18. How can I schedule a consultation?
You can book a consultation through our website at www.shopsimplysue.com or by emailing us at info@shopsimplysue.com.

19. Do you offer virtual services?
Yes, we offer virtual business consulting sessions and event planning consultations for clients outside our service area.

20. What is your cancellation policy?
Cancellations must be made at least 14 days before the event. Deposits are non-refundable, but rescheduling options may be available depending on availability.